PROBLEMS AND WAYS TO DEVELOP INCLUSIVE TOURISM IN KAZAKHSTAN

Abstract

The article is devoted to analyzing the specifics of inclusive tourism and assessing its development in Kazakhstan in the context of the current state of the hospitality industry. Inclusive tourism is considered a significant area that influences the quality of life of the population, social stability, economic efficiency, and the innovative potential of the tourism sector. In the context of digitalization, urbanization, and increased international mobility, there is a growing need to study the factors that determine the accessibility of tourism services for people with disabilities and other groups in need of adapted infrastructure.

The study identifies key problems and barriers that hinder the creation of an accessible tourism environment and examines mechanisms that influence the level of inclusiveness in the industry. Based on the analysis, priority areas for the development of inclusive tourism in Kazakhstan are presented, including improving the regulatory framework, upgrading infrastructure, introducing digital solutions, and expanding the range of specialized tourism services.

Particular attention is paid to the study of foreign experience, which focuses on the standardization of accessibility, the development of digital information platforms, statesupport, and the disclosure of the economic potential of inclusive tourism segments. The results obtained can be used to form effective state and industry policies in the field of inclusive tourism.